Overall rating: 3.2 / 5 from 5 reviews.

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Reviews

Worst experience

"DO NOT BUY! I ordered the navy color and the sweatshirt that arrived is nothing like the one in the picture. There is no metal clasps, the hood is not gray inside, the fabric is a different percentage of cotton than listed, the item numbers differ, and the price on the tag lists 50 when the website lists 55. Also worst customer service experience I’ve ever had. They did not care about the difference in the items and wanted me to pay for the shipping material (box/bag) to send the item back. No resolution or refund was given and the supervisor I spoke with unhelpful and rude. Highly recommend shopping elsewhere."

Abby (1/5)

Totally unsatisfied with your customer service and shipping policies.

"So I made my purchase online literally 5 minutes after I placed the order. I noticed that I had ordered 2 items in the wrong size. I immediately contacted customer service to see if they could just change those items. There was no difference in price so it could have been an easy switch. The product had not left yet. It was literally within 5 minutes after I placed the order customer service told me that they could not help me and that I needed to take my order even though it hasn't shipped yet take my order and then Contact them after I received my order. And basically what happened was is that instead of just taking care of the customer, it's an opportunity to charge me a service charge of $8 to send the items back where you could have easily just made a customer happy by just switching the size before it ships out. But this is how you treat your customers. And I will never order from you again. This is why people order from Amazon and other sites because of this policy I will make sure I will never order again and I will let everybody I know not to order. Directly, because this is how you get treated, I pleaded and pleaded, and nothing was done so totally dissatisfied will never order again, please take note. And change your policies , otherwise you're gonna lose more customers"

James K. (1/5)

Very nice

"Very nice"

Matthew L. (5/5)

No review

"No review"

Willie S. (4/5)

Warm and very comfortable

"Warm and very comfortable"

Lori B. (5/5)

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